Support
Email us at hello@simplestoreapps.com. A person reads every email and replies, usually within one working day (UK time).
It helps if you include your shop's address (for example your-shop.myshopify.com), which app it's about, and a screenshot if something looks wrong.
Quick answers
How do I install an app?
From the Shopify App Store (coming soon). After installing, open the app in your Shopify admin, check the settings and press Save. The app then opens your theme editor so you can switch it on; no code to edit.
How much does it cost, and how do I cancel?
Each app has one flat monthly price with every feature, after a 14-day free trial. Billing goes through Shopify and appears on your Shopify bill. To cancel, uninstall the app in your Shopify admin; billing stops at once. You never have to contact us to cancel.
Will it slow my shop down?
No. The bars are about 4 KB each and load after your page; the trust badges load no script at all.
Does it work with my theme?
Yes with Online Store 2.0 themes, which most shops use today. If something doesn't sit right in your theme, email us and we'll look at it with you.
Which languages?
English, Polish and German are ready, and every word can be changed. Shoppers see the language your shop shows them.
What do you do with my data?
As little as possible: your settings stay in your own Shopify store, and nothing about your shoppers is sent to us. Details in our privacy policy.
What happens to my settings if I uninstall?
The app's settings are removed from your shop together with the app. If you reinstall later, you start fresh.